SUPPORT PORTAL

Aligning your crown care

Access immediate assistance with digital blueprint downloads, track your cosmic apparel orders, or coordinate a straightforward return with our support team.

COMMON INQUIRIES

Frequently Asked Questions

Accessing your digital blueprints

Tracking Printify orders

Once shipped, you will receive a tracking number via email. Delivery typically takes 5 to 10 business days depending on your region.

Your download link is generated instantly upon checkout and sent via email. If you experience any delay, please reach out with your order number.

Build-up free formulas

Apparel return policy

Yes. Our routines focus entirely on clean, water-soluble techniques that prevent heavy wax accumulation and keep your locs light.

Since our apparel is custom printed via Printify, we accept returns for misprinted or damaged items within 14 days of delivery.

GET IN TOUCH

Send a Message

Our support team is online Monday through Friday to assist with downloads and orders.